Hello resident,

                       please see the below information supplied by Halton Trading Standards.

Lifeline / Telehealthcare Scam Telephone Calls

Halton residents have received unsolicited telephone calls this week concerning their Lifeline / Telehealthcare Service.

The callers are stating that the button on the users equipment needs changing, but in order to do this there is a charge of £300.

This is a scam, the Lifeline / Telehealthcare Service is functioning as per normal. Halton Borough Council will not cold call and ask for users personal details and or bank details.  

If you need advice on anything else please contact the Citizens Advice Consumer Helpline  or 0808 223 1133